Salk Institute for Biological Studies *
SalkCoresCCMI Center for Cytometry and Molecular Imaging
 
 

LSR I troubleshooting

Neither cytometer nor computer will not turn on.
Make sure that UPS under bench is turned on.
Computer will not connect to cytometer
Restart computer
Cytometer status NOT READY
Allow to warm up for at least 5 minutes.
Cytometer status remains at STANDBY
Fluidics control not set to "RUN"
Tube is cracked
Check pressure in sheath tank (Open black tap, depress quick-connect center)
Check level in sheath tank (pick up tank, compare weight with waste)
Ensure that sheath tank lid is fitted properly
Stuck fluidics - turn to STANDBY and back to RUN
Status READY, but sample will not run
No cells in sample
Clumpy sample - filter it
Blocked SIP or flow cell - PURGE 3 times
Check pressure in sheath tank (Open black tap, depress quick-connect center)
Check level in sheath tank (pick up tank, compare weight with waste)
Ensure that sheath tank lid is fitted properly
Waste not venting - check waste line
Air bubbles in sheath filter - purge filter
Sample runs for a few seconds then stops
Clumpy sample - filter it
Blocked SIP or flow cell - PURGE x3
Waste not venting - check waste line
Air bubbles in sheath filter - purge filter
Very slow sample rate
Sample very dilute
Fluidics set to LOW
Fluidics fine control turned down (Note: 10-turn control)
No signal in FL4/FL5
UV laser not turned on
Weak signal in FL4/FL5
Cells not stained
Incorrect filter inserted
PMT voltage too low
No signal in APC/Cy5 channel
Pulse processing not turned on
P8 parameter not set to SSC-W
Indo-1 signal absent/poor
UV laser not turned on
Pulse processing not turned on
Pulse processing card 2 not set to FL4+FL5
Check filter in FL4 (should be 405 BP)
Check filter in FL5 (should be 510 BP)